Troubleshooting
Strategy Screener and its alerts retire on November 14, 2026. New Screener alerts are no longer available. Use Quant to build and backtest strategies, and Price Alerts or Custom Alerts for new alerts. See existing Screener alerts.
Use this guide if you have trouble accessing Strategy Screener, receiving a response, or comparing its results.
Don't hesitate to send your feedback at support@luxalgo.com or in our Discord server.
I can't use the Strategy Screener
Sign in at app.luxalgo.com and open Strategy Screener from the sidebar. It is available on every plan, including Free.
If you cannot send a request, check your session and weekly usage on the Usage page of your account (app.luxalgo.com/account/usage). Quant and Strategy Screener share the same plan usage. See Plan usage for reset timing and extra usage.
The AI is not responding to my message
To ensure fair and consistent access to the Strategy Screener, users are subject to rate limits defined in terms of concurrent requests.
If the maximum number of concurrent requests is exceeded, messages sent to the Strategy Screener will take longer to get answered.
Waiting for some time will generally resolve the issue.
Reached your usage limit for the Strategy Screener
Strategy Screener uses the same plan usage as Quant. Larger requests and longer conversations use more. Session usage refills 5 hours after the session starts, and weekly usage resets every Friday at 5:00 PM ET. On a paid plan, extra usage keeps you going in the meantime. See Plan usage.
Start a new conversation when you move to an unrelated request. Longer conversations include more context with each message and use more of your plan usage.
You can also use a cheaper model to reduce usage, the cost of a model is indicated by the amount of $ signs present in the model selection.
I am seeing very different strategy results on Tradingview
We compute strategies using data that might be slightly different on TradingView.
The amount of data you have access to can also affect its ability to reproduce strategies, as strategies are backtested using 20.000 bars.
Specific models do not work
Some models can be subject to geo-restriction and as such might not be usable by specific users.
We always include one model that is not subject to this restriction, such as Qwen models.